010 - The Productive Smartphone - ProductivityCast - sq

010 The Most Productive Smartphone – ProductivityCast

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And, the gloves come off! In this episode, the ProductivityCast gang dukes out the merits of a productive smartphone. We discuss the specific models we use, customization, productivity app selection, ease of use / intuitiveness, form factor, customer / technical support, and how to be most productive on your smartphone.

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In this Cast

Ray Sidney-Smith

Augusto Pinaud

Francis Wade

Art Gelwicks

Show Notes

Resources we mention, including links to them will be provided here. Please listen to the episode for context.

Handspring

PalmPilot

#iPadOnly by Augusto Pinaud

Appification

Microsoft Office Professional

Quantified Self

Huawei Watch

AndroidWear

Instant (Android/iOS)

Android Support

Apple Genius Bar

Raw Text Transcript

Raw, unedited and machine-produced text transcript so there may be substantial errors, but you can search for specific points in the episode to jump to, or to reference back to at a later date and time, by keywords or key phrases.

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are you ready to manage your work and

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personal world better to live a more

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fulfilling productive life then you’ve

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come to the right place

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welcome to productivity cast the weekly

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show about all things productivity here

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are your hosts Ray Sidney-Smith and

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Augusto Pinaud welcome back everybody to

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productivity cast episode 10 I wish had

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a kazoo it’s a it’s the birthday tenth

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episode of productivity cast so thank

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you all for listening and thank you for

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joining us here today I’m joined with a

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gusto pin out my co-host as well as

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Francis Wade and Art Gelwicks so we are all

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together here today for this episode

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let’s get into it today we are going to

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mostly fight in good good faith and good

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effort about smartphone productivity and

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and in essence what the best smartphone

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is out there to be most productive and I

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thought that what we would cover today

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was was really the the essence of how we

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use our phones to be productive and in

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the vein of the mobile productivity

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topics that we have had over the last

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several episodes I want us to talk about

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the pros and cons of the various nomally

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hardware put software that we use for

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our smart phones so I think it’s

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probably best for us to go around and

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say what our primary smartphone is that

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we’re using today and then we’ll get

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into it

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so I’ll start I am currently using a

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Google Nexus 5x as my primary phone and

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I am running Android nougat which is

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seven point X so the latest version of

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seven point I think is seven point one

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point something that’s what I’m doing

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well

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apparently was established before these

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girls start recording that I you have a

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dumb phone and my gum phone is running

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can access six plus so you have the six

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plus I’m running an LG g4 Android that’s

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running Android six I want to say 601

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right now that

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the current version and the Nova

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Launcher and for Android you got a name

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the launcher if you’re if you’re running

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Android because that’s part of the fun

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of what makes it productive okay well

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well then I’ll say I’m I’m running the

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Google launcher because it’s a Google

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Nexus 5x and so I stick with pure

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Android yeah I’m a peer Android guy I

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just really I really love the interface

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I’m using at Alcatel I don’t know the

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model number but it’s running Android 6

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great so we can we can all gang up on a

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gusto actually this is probably a pretty

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good this is a pretty good percentage of

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the number of Android users versus the

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number of iPhone users globally so tall

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order ago so notice that in order for

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them to steal but they have any chance

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to be us they needed to come three to

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one oh you just brought the pain you

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just you know apples bruise easily right

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so but it’s true the number the number

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of iPhones that I have the screens that

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I’ve cracked is far beyond the number

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that I have cracked of of other phones

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this whole glass packed phone trend

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actually I think has caused a lot of

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issue with that I know a guy who has

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managed to break multiple Samsung’s that

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have the glass back I think it’s he’s

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got the 7 I don’t know that I would

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chalk that up as a negative to one side

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or the other I think both of them have

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bouncing issues they don’t handle

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impacts well that may need to agree with

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that we on they’re raised to make the

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phone look prettier we has been

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sacrificed durability in a massive

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expense I don’t recall and I’m sure they

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did but I don’t recall on the old old

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phone so pre iPhone era that to break

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your screen down Austin I don’t remember

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anybody really breaking their screen on

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Claude when they were pretty much

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indestructible I mean I think my Palm

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Pilot and I broke one is Greenup up on

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pilots as far as I remember never broke

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on the trio but even before that when I

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had the star tags I think those things

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were simply indestructible yeah I don’t

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I don’t think I don’t know how I could

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destroy one of those LCD screens on one

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of my handspring Palm Pilots way back

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when but the handspring I mean like I

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threw that thing all over the place it

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balanced it slid it got crunched in my

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truck door several times you know in a

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coat pocket and the thing kept kept on

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ticking with the iPhone I felt as though

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I was carrying around this dainty little

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thing that every time I went outside

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there was a potential for me to to have

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a loved one die no it was a little a

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nick of the screen it was it was a it

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was a death knell and so unfortunately

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because of that I ended up going to very

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strong cases that meant that for all

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intents and purposes I no longer had an

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iPhone I had this giant brick in my

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pocket because I was always concerned

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about damaging it but let’s let’s let’s

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veer back on on on topic which is the

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productivity of a smartphone what are

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the what are the foundations here that

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we want to really cover in terms of the

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things that make a smartphone productive

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and then we can have a better sort of

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comparison or compare and contrast as it

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relates to the various products on the

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market and I think you know to have that

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discussion we may need to come close to

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an agreement that on the smart phone

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rings they are kind of three really well

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defined

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IRA’s you have the free iphone where you

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had the pump eyelets and the blackberry

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race today really we’re competing

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completely different ways but they were

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near origin of this as my smartphone

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prays and then you have a moment and to

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be honest with you I don’t know exactly

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what is a year where that happened when

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Android really become to be a complete

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solution because the first Android

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phones we’re not a really competing

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against

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that was their productivity was it was a

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beginning it was you know they may have

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compared with Windows Phones but they

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were not really a Productivity

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powerhouse that came much later and I

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don’t know on what version of Android to

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be honest with you that changed from

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being earth to be you know a really

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option for productivity even on the

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iPhone the first iPhone was not an

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option for productivity I think it was

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the third version the 3GS when you first

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have the option of the three-year before

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I think it was a first option where

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their phone really could be now a

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Productivity device where you can now

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have enough third-party apps to really

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be able to get productive and I like to

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say it was after that where Android

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really good powerful and and today we

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are in a race that is really more about

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what you like and what you prefer then

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then really a matter of if the iPhone is

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more productive or the Android is more

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productive I think today you can do a

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lot with both devices it comes more in

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my opinion to a compatibility issue than

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really a power issue the things that you

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have a lot more rope

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in my opinion on an Android phone to end

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yourself than what you have on an iPhone

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Apple is a more closed system there is a

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lot of things that you are allowed to do

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and to play with at least not without

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some kind of knowledge that Android

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instead leave that door open that is

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great for the people who know what

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they’re going to do and what they do and

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how to do it but I don’t know it is that

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great to the people who don’t have that

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level of knowledge and and I think

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that’s where the iPhone 4 that non tech

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user

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some much better option than the Android

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per se and given in this conversation

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today we are four technologically savvy

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people so so that the discussion goes to

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a different level but when you talk to

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people that are done and don’t care and

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really all that they want is at the

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phone do a couple of things I believe

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that the iPhone as a Productivity device

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wins hands down to the answer mostly

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because the user was not know not enough

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technical knowledge cannot invention I

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would say as a follow-up to your state

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earlier statement Augusto I think KitKat

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you know Android 4.0 was where I felt as

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though the Android platform had

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graduated from being what it was to what

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it is today in terms of it’s just

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overall cohesiveness in terms of its its

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use really Android 6.0 is where I became

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very comfortable with it having the same

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interface parity and in terms of

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cleanliness and and use that the iPhone

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did or iOS did at the time I think that

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that’s that’s true I think that Android

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was slower to get that same cleanliness

0:10:14.180,0:10:20.240
of interface and and ease of use back

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there so what I what I heard you say and

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some of the thoughts that I had about

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this were customization the selection of

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productivity apps in the app stores

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across all of the ecosystems whether

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that be even the Microsoft App Store

0:10:32.860,0:10:38.720
Android you know Google Play App Store

0:10:35.870,0:10:40.910
if you’re running a Kindle Fire phone

0:10:38.720,0:10:43.459
still I know they think I think they

0:10:40.910,0:10:45.259
discontinued those the and the Apple App

0:10:43.459,0:10:46.670
Store so and so forth so across all of

0:10:45.259,0:10:48.800
these various app stores predictive the

0:10:46.670,0:10:51.019
app selection ease of use and sort of

0:10:48.800,0:10:54.139
its intuitiveness I think are important

0:10:51.019,0:10:55.759
form factor and customer and technical

0:10:54.139,0:10:58.069
support because I think that something

0:10:55.759,0:10:59.720
that we frequently don’t think about

0:10:58.069,0:11:03.980
when we’re when we’re choosing a

0:10:59.720,0:11:05.149
smartphone is that if it goes down how

0:11:03.980,0:11:07.250
are we gonna get it back up and running

0:11:05.149,0:11:08.310
as quickly as possible so we can get

0:11:07.250,0:11:10.320
back to getting things

0:11:08.310,0:11:13.740
and that is correct for we are looking

0:11:10.320,0:11:16.170
this call that we have again people that

0:11:13.740,0:11:19.500
is technically savvy is that for example

0:11:16.170,0:11:23.430
we have may interesting challenge that I

0:11:19.500,0:11:26.820
know Francis has with four people living

0:11:23.430,0:11:29.430
in the u.s. example the son died and

0:11:26.820,0:11:31.260
well may be costly but you can walk into

0:11:29.430,0:11:34.260
a store and solve the problem 45 minutes

0:11:31.260,0:11:38.010
later okay when you leave outside of the

0:11:34.260,0:11:41.760
US well that game change that’s a father

0:11:38.010,0:11:43.830
and and again for none for technical

0:11:41.760,0:11:46.050
people no matter you give me a computer

0:11:43.830,0:11:47.610
and I will think like home and it will

0:11:46.050,0:11:50.490
take me more or less time that’s a

0:11:47.610,0:11:53.640
different discussion but I will but for

0:11:50.490,0:11:55.950
when I think for example my parents cool

0:11:53.640,0:11:59.250
given they have their own personal tech

0:11:55.950,0:12:02.820
support but when you think in my parents

0:11:59.250,0:12:04.590
they can have the knowledge to click

0:12:02.820,0:12:07.500
their phone doesn’t matter what tools

0:12:04.590,0:12:10.670
you throw at them you know they need to

0:12:07.500,0:12:13.740
be able to walk into some kind of

0:12:10.670,0:12:16.740
establishment when they are basically

0:12:13.740,0:12:19.320
going to hand their phone to a

0:12:16.740,0:12:20.490
technician and he is going to tell them

0:12:19.320,0:12:23.820
how to fix it

0:12:20.490,0:12:26.820
because they done now and I wish to tell

0:12:23.820,0:12:29.220
you that my science are an exception of

0:12:26.820,0:12:31.200
the rule but I think it’s exactly the

0:12:29.220,0:12:34.110
opposite we are an exception of that way

0:12:31.200,0:12:37.770
I have to agree with you 100% on that

0:12:34.110,0:12:40.550
acousto I mean we are not what should be

0:12:37.770,0:12:42.570
considered the standard measure for

0:12:40.550,0:12:46.440
productivity and usability on these

0:12:42.570,0:12:49.140
devices because honestly worth that 1%

0:12:46.440,0:12:50.430
of the 10% of the early adopters when it

0:12:49.140,0:12:52.800
comes to these kinds of technologies

0:12:50.430,0:12:54.840
it’s interesting thinking about some of

0:12:52.800,0:12:58.380
the things that you’ve said so far have

0:12:54.840,0:13:01.830
made me keep going back to ok what has

0:12:58.380,0:13:03.990
made the smartphone as a device crossed

0:13:01.830,0:13:06.480
that threshold to wind up in everybody’s

0:13:03.990,0:13:09.540
pocket because like a lot of us I’m I

0:13:06.480,0:13:12.930
had Palm Pilots I had Samsung blackjack

0:13:09.540,0:13:14.940
twos I had all of the Scion three days

0:13:12.930,0:13:18.570
all the different productivity tools

0:13:14.940,0:13:21.510
over the years and while I thought all

0:13:18.570,0:13:22.100
of those were really superior tools at

0:13:21.510,0:13:24.259
the time

0:13:22.100,0:13:26.569
they never caught on they never really

0:13:24.259,0:13:28.490
made that impact level so I was trying

0:13:26.569,0:13:31.100
to figure out what caused that threshold

0:13:28.490,0:13:34.850
and what made these truly productive and

0:13:31.100,0:13:37.069
I think we saw the shift when we saw two

0:13:34.850,0:13:41.360
things really take hold one was

0:13:37.069,0:13:43.940
messaging when we realized that the

0:13:41.360,0:13:46.339
connectivity between the phones beyond

0:13:43.940,0:13:47.480
just text messaging but getting into

0:13:46.339,0:13:50.120
things like on the iPhone

0:13:47.480,0:13:52.880
iMessage getting into what’s happened

0:13:50.120,0:13:55.100
the various other messaging clients that

0:13:52.880,0:13:57.410
took us to another level of productivity

0:13:55.100,0:13:59.959
because it helped us expand that network

0:13:57.410,0:14:01.610
effect between the devices I mean

0:13:59.959,0:14:04.009
personal productivity if we stay

0:14:01.610,0:14:06.019
isolated we literally are not much

0:14:04.009,0:14:09.410
better off than what we had with the

0:14:06.019,0:14:11.360
Palm Pilots but if we are connected to

0:14:09.410,0:14:13.069
each other then our productivity goes up

0:14:11.360,0:14:14.779
by an order of magnitude so I think

0:14:13.069,0:14:17.240
messaging is one of the things that

0:14:14.779,0:14:19.399
caused that leap forward but I think the

0:14:17.240,0:14:21.380
second thing really doesn’t have

0:14:19.399,0:14:24.470
anything to do with productivity but it

0:14:21.380,0:14:26.089
has to do with engagement and coming

0:14:24.470,0:14:28.189
before I came on the call I was thinking

0:14:26.089,0:14:30.319
what makes the best smart phone and I

0:14:28.189,0:14:32.689
realized that the best smart phone is

0:14:30.319,0:14:34.370
the one that you use the one that you

0:14:32.689,0:14:36.529
use all the time the one you are

0:14:34.370,0:14:39.019
constantly engaged with and they able to

0:14:36.529,0:14:41.360
take advantage of and I think the second

0:14:39.019,0:14:44.540
thing that pushed the smart phones into

0:14:41.360,0:14:46.790
that area are the cameras and imaging

0:14:44.540,0:14:49.399
because if we take that piece of the

0:14:46.790,0:14:52.069
equation away the smart phones really

0:14:49.399,0:14:55.250
aren’t all that smart I mean they’re

0:14:52.069,0:14:57.500
doing basic things but when we start to

0:14:55.250,0:14:59.329
introduce improved imagery into it not

0:14:57.500,0:15:01.100
only just with the camera but also the

0:14:59.329,0:15:03.500
display of the images themselves

0:15:01.100,0:15:06.079
that’s what’s become the does the

0:15:03.500,0:15:09.529
compelling design piece and it’s also

0:15:06.079,0:15:11.480
become the compelling factor in most of

0:15:09.529,0:15:13.519
the productivity applications we look at

0:15:11.480,0:15:15.410
I mean when people look at the newest

0:15:13.519,0:15:17.269
iPhone they’re looking at what’s the

0:15:15.410,0:15:19.759
best you know what’s its screen quality

0:15:17.269,0:15:21.769
what’s its resolution what type of

0:15:19.759,0:15:23.509
screen is it from a technical standpoint

0:15:21.769,0:15:25.399
but from a user standpoint they’re

0:15:23.509,0:15:26.899
looking at going does this look good

0:15:25.399,0:15:30.079
because if it looks horrible I’m not

0:15:26.899,0:15:31.970
going to use it and many apps while they

0:15:30.079,0:15:34.610
may be excellent apps languish on the

0:15:31.970,0:15:35.540
vine because of poor visual design so

0:15:34.610,0:15:37.550
when we

0:15:35.540,0:15:40.070
start to say which is the best phone and

0:15:37.550,0:15:43.370
I will I’ll make a confession right now

0:15:40.070,0:15:48.139
many many many moons ago I had an iPhone

0:15:43.370,0:15:53.060
I had a 3GS and I had a four so don’t

0:15:48.139,0:15:55.430
hold it against me but but I think you

0:15:53.060,0:15:58.040
bring up an excellent point I always

0:15:55.430,0:16:01.100
compare the the Apple and the Android

0:15:58.040,0:16:04.069
experience to do you want it to just

0:16:01.100,0:16:07.279
work or do you want it to be able to be

0:16:04.069,0:16:09.920
what you exactly want it to be and if

0:16:07.279,0:16:12.889
that’s your deciding factor it’s pretty

0:16:09.920,0:16:15.980
clear you’re gonna go Apple or Android

0:16:12.889,0:16:18.199
but even that sounds funny you hear what

0:16:15.980,0:16:20.990
I’m comparing there I’m comparing Apple

0:16:18.199,0:16:24.019
which is a hardware and software choice

0:16:20.990,0:16:26.870
to Android which is a software choice

0:16:24.019,0:16:30.440
not a hardware choice you’ve got that

0:16:26.870,0:16:33.470
variety of open platforms within Android

0:16:30.440,0:16:36.470
so when we think about it from a

0:16:33.470,0:16:38.089
Productivity standpoint my personal

0:16:36.470,0:16:41.089
opinion is that I think Android gives

0:16:38.089,0:16:43.930
you more range of options if you’re

0:16:41.089,0:16:46.639
looking for something to really fit your

0:16:43.930,0:16:48.290
methodology if you want something that’s

0:16:46.639,0:16:49.730
just gonna work right out of the box and

0:16:48.290,0:16:53.060
you don’t have to think about it and it

0:16:49.730,0:16:54.769
just it just executes Apple is a great

0:16:53.060,0:16:56.660
way to go if you want to be able to

0:16:54.769,0:16:57.940
tinker and tune and make it fit exactly

0:16:56.660,0:17:00.649
what you’re doing

0:16:57.940,0:17:03.230
Android may be a better option but for

0:17:00.649,0:17:07.370
the physical device you’re just gonna

0:17:03.230,0:17:08.929
have to go and try them out something

0:17:07.370,0:17:11.600
that I always try to think about in

0:17:08.929,0:17:13.669
terms of smartphones is that I think you

0:17:11.600,0:17:16.000
touched on a very very important point

0:17:13.669,0:17:19.909
here we go part which is that there are

0:17:16.000,0:17:22.520
there’s usually one maybe two flavors of

0:17:19.909,0:17:24.530
iOS that are running on phones today I

0:17:22.520,0:17:27.490
think at that time of recording we’re

0:17:24.530,0:17:31.820
talking about 76 to 80 percent of

0:17:27.490,0:17:34.120
iPhones are now on iOS 10 when you talk

0:17:31.820,0:17:37.400
about Android you’re talking about

0:17:34.120,0:17:41.210
hundreds of different you know models of

0:17:37.400,0:17:42.890
mobile devices not just phones right

0:17:41.210,0:17:45.409
you’re talking about the Nexus player

0:17:42.890,0:17:47.540
which is a the Apple TV equivalent

0:17:45.409,0:17:49.160
you’re talking about various products

0:17:47.540,0:17:51.650
that have Android running on them

0:17:49.160,0:17:53.950
and then you’re talking about four to

0:17:51.650,0:17:56.780
five to sometimes even more than that

0:17:53.950,0:18:00.470
versions of Android across those devices

0:17:56.780,0:18:02.300
so as as probably I’m I bet you there’s

0:18:00.470,0:18:05.420
somebody out there running Android 2.0

0:18:02.300,0:18:07.970
on some device today all the way up to

0:18:05.420,0:18:10.550
where we are now which is seven with the

0:18:07.970,0:18:12.740
bulk majority of Android devices running

0:18:10.550,0:18:14.900
I think for somewhere around the four

0:18:12.740,0:18:17.030
range maybe it’s five now with that type

0:18:14.900,0:18:20.300
of fragmentation this is not Google’s

0:18:17.030,0:18:22.340
fault with regard to Android OS having

0:18:20.300,0:18:24.290
this fragmentation it is the variety

0:18:22.340,0:18:27.080
it’s the ability that you can choose the

0:18:24.290,0:18:30.470
device and the software comes with it

0:18:27.080,0:18:33.320
versus Apple that chooses the form

0:18:30.470,0:18:35.210
factor for you it chooses the operating

0:18:33.320,0:18:39.140
system that you get to use and it

0:18:35.210,0:18:41.870
enforces an upgrade schedule that you

0:18:39.140,0:18:43.220
don’t have any control over is it really

0:18:41.870,0:18:44.840
the operating system that makes any

0:18:43.220,0:18:46.670
difference and this is where I keep

0:18:44.840,0:18:47.630
jumping back to it in my head I don’t

0:18:46.670,0:18:49.490
think so anymore

0:18:47.630,0:18:51.830
we’re not productive with the operating

0:18:49.490,0:18:54.590
system I mean I’m sitting here looking

0:18:51.830,0:18:56.210
at my phone sitting next to my

0:18:54.590,0:18:59.840
Chromebook which I’m using for the call

0:18:56.210,0:19:03.170
everything 90% of what I do I do through

0:18:59.840,0:19:04.720
my Chromebook because I can do 90% of

0:19:03.170,0:19:07.460
what I need to do through my Chromebook

0:19:04.720,0:19:09.530
but I can also go and do the exact same

0:19:07.460,0:19:12.590
things if I go sit on my Windows 10

0:19:09.530,0:19:15.560
machine it’s not the operating system

0:19:12.590,0:19:17.960
that’s making me productive it’s the

0:19:15.560,0:19:20.080
applications that sit on top of it and

0:19:17.960,0:19:23.390
the availability of those applications

0:19:20.080,0:19:25.310
so if somebody asks you know which is

0:19:23.390,0:19:27.830
which is the better phone to make me you

0:19:25.310,0:19:29.780
know a better business person maybe it’s

0:19:27.830,0:19:34.130
the one that has the apps available to

0:19:29.780,0:19:36.320
it that you actually need if we look at

0:19:34.130,0:19:39.890
the most basic set of features to take

0:19:36.320,0:19:42.110
any phone right out of the box there’s

0:19:39.890,0:19:43.850
basic productivity apps there anyway

0:19:42.110,0:19:45.410
every one of them has them they’ve got a

0:19:43.850,0:19:46.250
calendar they’ve got a notepad they got

0:19:45.410,0:19:47.750
a contact list

0:19:46.250,0:19:49.220
they’ve got messaging you know all

0:19:47.750,0:19:54.320
phones are basically the same whether

0:19:49.220,0:19:57.680
you pay $900 for them or $50 it’s where

0:19:54.320,0:20:00.410
we go beyond that basic level and I look

0:19:57.680,0:20:02.540
at the smart phones now having reached

0:20:00.410,0:20:04.820
the same level as

0:20:02.540,0:20:06.440
laptops are currently laptops are pretty

0:20:04.820,0:20:08.330
much interchangeable I mean you can get

0:20:06.440,0:20:10.100
you know higher end ones to do specific

0:20:08.330,0:20:13.130
things but for the most part they all

0:20:10.100,0:20:15.260
basically do the same job you pick one

0:20:13.130,0:20:17.990
be cut not so much because it has the

0:20:15.260,0:20:19.880
best specs because it’s the latest and

0:20:17.990,0:20:21.980
greatest you may pick one because it’s

0:20:19.880,0:20:23.720
lightest and you want a light one or it

0:20:21.980,0:20:25.850
has a nice screen because you like the

0:20:23.720,0:20:28.700
nice display you’re gonna find one that

0:20:25.850,0:20:31.910
fits your hardware requirements just

0:20:28.700,0:20:33.500
based on how you are as a person a lot

0:20:31.910,0:20:35.330
of people like the Apple design

0:20:33.500,0:20:37.970
aesthetic I’ll be honest with you that

0:20:35.330,0:20:40.070
the Chromebook I’m looking at looks just

0:20:37.970,0:20:43.970
like a MacBook Air why because it’s a

0:20:40.070,0:20:45.860
great design aesthetic so again when we

0:20:43.970,0:20:47.480
think about these kinds of

0:20:45.860,0:20:50.240
recommendations to people what’s the

0:20:47.480,0:20:53.600
phone I should get get the one you can

0:20:50.240,0:20:55.220
afford you’re going to use and figure

0:20:53.600,0:20:56.930
out what you might be using it for in

0:20:55.220,0:21:03.350
advance and just make sure it can do

0:20:56.930,0:21:06.260
that dairying said buy an Android and I

0:21:03.350,0:21:07.790
think our that the third element on what

0:21:06.260,0:21:09.680
you were saying I agree with your what

0:21:07.790,0:21:13.700
you’re saying you know that the smart

0:21:09.680,0:21:16.280
phone what change with with the smart

0:21:13.700,0:21:18.650
phone as I said was they the ability to

0:21:16.280,0:21:20.810
message I’ve been doing business with

0:21:18.650,0:21:23.660
people outside of the United States for

0:21:20.810,0:21:26.540
many years and it was a time where not

0:21:23.660,0:21:28.610
only was difficult it was expensive they

0:21:26.540,0:21:31.310
tried to get the best communication

0:21:28.610,0:21:33.680
method kind of was a sky before

0:21:31.310,0:21:34.370
Microsoft bought it and it was difficult

0:21:33.680,0:21:37.310
to communicate

0:21:34.370,0:21:40.220
I remember when whatsapp came in

0:21:37.310,0:21:42.710
actually even before when the BlackBerry

0:21:40.220,0:21:45.110
had the blackberry messenger but it was

0:21:42.710,0:21:48.080
a closed system but you could talk to

0:21:45.110,0:21:48.500
any blackberry user in any part of the

0:21:48.080,0:21:54.440
world

0:21:48.500,0:21:58.250
and everyone loved he was really solid

0:21:54.440,0:22:00.500
and by one I bought a blackberry just to

0:21:58.250,0:22:03.620
be able to use blackberry messenger my

0:22:00.500,0:22:06.230
main machine was a trio but that

0:22:03.620,0:22:08.630
blackberry messenger allow me to do

0:22:06.230,0:22:10.580
better business much much faster than

0:22:08.630,0:22:13.370
what my tree allowed me at the time and

0:22:10.580,0:22:16.429
I carry both for it for a time on to

0:22:13.370,0:22:18.980
whatsapp came into the game and

0:22:16.429,0:22:22.429
basically wipe everybody’s felt

0:22:18.980,0:22:24.049
including Apple message outline message

0:22:22.429,0:22:27.019
were crazy do you know the other guys

0:22:24.049,0:22:29.809
using iMessage otherwise you know the

0:22:27.019,0:22:30.320
guys outside of the state you go what’s

0:22:29.809,0:22:32.629
up

0:22:30.320,0:22:35.929
and most people because they have them

0:22:32.629,0:22:38.259
both but the third element and I think

0:22:35.929,0:22:41.119
is the element that really changed

0:22:38.259,0:22:43.879
change the game of the smartphone’s was

0:22:41.119,0:22:47.360
the app when I remember when when I

0:22:43.879,0:22:49.279
wrote or co-wrote iPad only book those

0:22:47.360,0:22:52.100
one of the things that was quite

0:22:49.279,0:22:53.960
interesting for me was how much they

0:22:52.100,0:22:57.289
what we used to call the time the

0:22:53.960,0:23:00.529
amplification of the work because

0:22:57.289,0:23:05.629
doesn’t matter really if you are enjoyed

0:23:00.529,0:23:09.559
or you are iOS the reality is there is a

0:23:05.629,0:23:13.369
moment okay Amy’s a moment around 2009

0:23:09.559,0:23:15.830
where developers understood that the

0:23:13.369,0:23:16.549
game of software could be changed

0:23:15.830,0:23:19.549
forever

0:23:16.549,0:23:24.320
okay after that moment basically

0:23:19.549,0:23:28.700
software was big expensive and only work

0:23:24.320,0:23:32.360
on certain devices theory and around

0:23:28.700,0:23:35.480
2009 Android as well as iOS the star

0:23:32.360,0:23:37.970
introducing smaller apps that could be

0:23:35.480,0:23:41.360
even more efficient than what you could

0:23:37.970,0:23:44.779
find on your PC on your Mac if you go

0:23:41.360,0:23:47.899
before at that time your first criteria

0:23:44.779,0:23:50.450
to move a laptop as you say okay what

0:23:47.899,0:23:53.210
will this run fill in the blank whatever

0:23:50.450,0:23:54.830
it was okay before even you consider

0:23:53.210,0:23:57.110
into the discussion if you needed a

0:23:54.830,0:23:59.179
Windows machine or you needed a magic

0:23:57.110,0:24:01.129
card the first question was what might

0:23:59.179,0:24:03.049
be software if you leave on outlook

0:24:01.129,0:24:07.070
forget about it the mag wasn’t an option

0:24:03.049,0:24:10.159
until around 2009 in 2007 if you leave

0:24:07.070,0:24:12.289
on an exhale exchange environment yeah

0:24:10.159,0:24:14.899
if you were geeky and techno and taken

0:24:12.289,0:24:18.080
off you will be able to make it work but

0:24:14.899,0:24:20.990
again that’s 1/10 of the 1% of the 10%

0:24:18.080,0:24:23.480
for the rest of the world it was like

0:24:20.990,0:24:25.009
nope we need to run Microsoft Office

0:24:23.480,0:24:28.159
because that’s the only thing that works

0:24:25.009,0:24:29.840
with exchange that was a fact even to

0:24:28.159,0:24:30.360
this day there is a lot of people who

0:24:29.840,0:24:32.940
tell you

0:24:30.360,0:24:35.789
the only way to write a letter is to use

0:24:32.940,0:24:38.700
Microsoft Word not anymore it’s been not

0:24:35.789,0:24:42.149
like that for him in years now but but

0:24:38.700,0:24:44.760
that was a reality and what changed with

0:24:42.149,0:24:47.549
the little apps or with the apps was

0:24:44.760,0:24:51.600
that now we give access or universal

0:24:47.549,0:24:54.510
access to software to the people if you

0:24:51.600,0:24:55.980
know Microsoft Office put an example of

0:24:54.510,0:24:58.769
three or four hundred dollars

0:24:55.980,0:25:01.230
Corie know not everybody’s kind of you

0:24:58.769,0:25:02.399
know go and buy a twelve hundred fifteen

0:25:01.230,0:25:04.289
hundred dollar computer

0:25:02.399,0:25:06.720
it was around what it was at that time

0:25:04.289,0:25:10.679
and then add another thousand dollars in

0:25:06.720,0:25:13.830
software just to make work it wasn’t a

0:25:10.679,0:25:15.600
possibility now with the iPhone or with

0:25:13.830,0:25:17.669
the phones and the apps in general you

0:25:15.600,0:25:19.230
could go and as you said you could go

0:25:17.669,0:25:21.570
for the nine hundred dollar phone and

0:25:19.230,0:25:23.669
you can go for the hey subsidize fifty

0:25:21.570,0:25:27.090
dollars own at thirty more dollars in

0:25:23.669,0:25:29.880
software and you have technically the

0:25:27.090,0:25:32.190
same capabilities for basic work that

0:25:29.880,0:25:35.610
you had for two thousand dollars a year

0:25:32.190,0:25:36.480
prior and that I think is what make the

0:25:35.610,0:25:39.090
change happen

0:25:36.480,0:25:43.830
one of the biggest challenge most

0:25:39.090,0:25:47.789
companies I consult and I work with 2017

0:25:43.830,0:25:50.010
half is that they’re directors of the

0:25:47.789,0:25:53.370
companies and the ones who are fixing

0:25:50.010,0:25:55.799
the strategy has not discovered yet that

0:25:53.370,0:25:59.700
the main they think oh well people is

0:25:55.799,0:26:02.309
coming to us in computers no your mass

0:25:59.700,0:26:04.950
massive amount of people who will visit

0:26:02.309,0:26:07.799
you and will check you out is going to

0:26:04.950,0:26:10.919
check you in and smartphone not on a

0:26:07.799,0:26:13.380
tablet not on a computer on a net

0:26:10.919,0:26:16.620
smartphone as the apps were to make

0:26:13.380,0:26:19.049
tablets really powerful and will have

0:26:16.620,0:26:22.470
made tablets really powerful at the same

0:26:19.049,0:26:26.010
time was exactly what killed the tablet

0:26:22.470,0:26:29.340
was a form factor because when you put

0:26:26.010,0:26:32.000
those same apps on the phone what you

0:26:29.340,0:26:34.880
did was you create on your pocket

0:26:32.000,0:26:38.399
something that was more powerful than

0:26:34.880,0:26:41.370
anything before my first iPhone with

0:26:38.399,0:26:43.740
apps than it was the second version so

0:26:41.370,0:26:47.010
the 3G the tree there

0:26:43.740,0:26:49.800
from three okay that’s hold power wise

0:26:47.010,0:26:52.350
was way more powerful than my current

0:26:49.800,0:26:56.040
corporate laptop at that time okay given

0:26:52.350,0:26:58.050
it was up I got what I got but and I’m

0:26:56.040,0:26:59.940
not going to define it in words because

0:26:58.050,0:27:04.470
otherwise we will need to mark this show

0:26:59.940,0:27:07.920
as explicit but but the reality is my

0:27:04.470,0:27:08.640
iPhone was more powerful than that Dell

0:27:07.920,0:27:11.760
computer

0:27:08.640,0:27:12.540
I need cost a lot less I think you’re

0:27:11.760,0:27:14.340
absolutely right

0:27:12.540,0:27:16.830
the one thing we’re missing here is that

0:27:14.340,0:27:18.960
when the iPhones really hit the

0:27:16.830,0:27:20.520
marketplace and got people to start

0:27:18.960,0:27:23.550
thinking about this in a different

0:27:20.520,0:27:26.040
manner they changed the game by raising

0:27:23.550,0:27:29.160
the ceiling as to what you could do on a

0:27:26.040,0:27:32.010
pocket-sized device up until that point

0:27:29.160,0:27:34.830
everything was yeah I can calendar to-do

0:27:32.010,0:27:37.230
lists that happy stuff but now more and

0:27:34.830,0:27:39.360
more and more capability I was just

0:27:37.230,0:27:41.640
thinking that one of the things I use

0:27:39.360,0:27:43.679
most often on my phone is not something

0:27:41.640,0:27:45.780
that’s on my phone it’s the Bluetooth

0:27:43.679,0:27:48.720
keyboard I have that I attached to my

0:27:45.780,0:27:51.210
phone to make my phone a mini laptop if

0:27:48.720,0:27:54.720
you think about it the feature you use

0:27:51.210,0:27:56.790
the least on your smart phone is the

0:27:54.720,0:27:59.130
phone capability I believe that what

0:27:56.790,0:28:04.679
happened to me I can make calls with

0:27:59.130,0:28:06.630
this thing so cool I’ve noticed that the

0:28:04.679,0:28:10.800
way I use my smart phone has changed

0:28:06.630,0:28:12.960
over time and first it was unconscious

0:28:10.800,0:28:14.550
but now it’s become more conscious and I

0:28:12.960,0:28:15.390
think what I’ve tried to do is to think

0:28:14.550,0:28:17.460
okay

0:28:15.390,0:28:19.620
I carry this device with me everywhere

0:28:17.460,0:28:21.690
it’s the only device that goes with me

0:28:19.620,0:28:23.970
it’s the only one that’s subject to the

0:28:21.690,0:28:26.280
elements so it’s likely to get wet it’s

0:28:23.970,0:28:28.860
likely to get hot it’s likely to fall

0:28:26.280,0:28:31.080
it’s likely to end up in my pocket or

0:28:28.860,0:28:34.559
get banged by the door of my car

0:28:31.080,0:28:36.600
you guys said so it’s it’s it’s the one

0:28:34.559,0:28:38.550
that’s closest to my body and it’s the

0:28:36.600,0:28:42.390
only one that has my attention all the

0:28:38.550,0:28:44.580
time so when I started over there and

0:28:42.390,0:28:46.590
then work my way back I asked myself

0:28:44.580,0:28:51.270
okay in terms of might being productive

0:28:46.590,0:28:54.540
what functions does this device need to

0:28:51.270,0:28:56.350
provide me 24 hours a day or at

0:28:54.540,0:28:59.950
different points of the day

0:28:56.350,0:29:02.470
that the others can’t provide or won’t

0:28:59.950,0:29:03.940
provide or they’re not portable so I

0:29:02.470,0:29:05.799
kind of asked myself it’s a bit of a

0:29:03.940,0:29:08.350
Star Trek question because I think Star

0:29:05.799,0:29:08.830
Trek they had a device ID card with them

0:29:08.350,0:29:10.990
all the time

0:29:08.830,0:29:13.030
right I think it was a forget the name

0:29:10.990,0:29:15.130
of it but it was actually Coleman I

0:29:13.030,0:29:18.539
carry the thing I’m gonna show my geek

0:29:15.130,0:29:21.360
cred it was called a pad PA DeeDee had a

0:29:18.539,0:29:24.190
personal whole something digital device

0:29:21.360,0:29:26.140
although they always have I always did

0:29:24.190,0:29:28.900
have their communicators you know on

0:29:26.140,0:29:30.190
them at the same time so right and

0:29:28.900,0:29:31.870
that’s why we always like the Palm

0:29:30.190,0:29:36.780
Pilots because they flipped open the

0:29:31.870,0:29:36.780
same way just saying I remember that

0:29:37.799,0:29:43.659
anybody who had a flip phone or a Palm

0:29:40.659,0:29:45.760
Pilot at some point flipped it open and

0:29:43.659,0:29:48.250
wished it made that little chirp sound

0:29:45.760,0:29:50.289
I’m just so yeah come on the tricorder

0:29:48.250,0:29:52.059
was like the thing you know I mean but

0:29:50.289,0:29:53.049
but so so that was that’s actually three

0:29:52.059,0:29:54.520
devices right cuz you had your

0:29:53.049,0:29:55.390
communicator on you which is always on

0:29:54.520,0:29:57.220
your chest and you could always

0:29:55.390,0:29:58.870
communicate with the ship you know then

0:29:57.220,0:30:01.809
you had your tricorder that flipped open

0:29:58.870,0:30:03.789
and you could do whatever it did you

0:30:01.809,0:30:06.250
know and and then they’d have the pad so

0:30:03.789,0:30:09.640
they had a lid a lot of mobile devices

0:30:06.250,0:30:11.740
and a lot of it communicated so you know

0:30:09.640,0:30:13.750
it sir but that’s what that’s what I

0:30:11.740,0:30:16.750
started is I started by thinking okay if

0:30:13.750,0:30:18.490
I had the one device that does that I

0:30:16.750,0:30:20.440
carry with mice with me at all times

0:30:18.490,0:30:23.559
it’s the only device that’s ubiquitously

0:30:20.440,0:30:25.690
near to my body what functions should it

0:30:23.559,0:30:27.400
perform and I started with the basic

0:30:25.690,0:30:30.220
which is of course a phone okay so it

0:30:27.400,0:30:32.710
needs to it needs to answer voice

0:30:30.220,0:30:34.000
messages from other people so that I

0:30:32.710,0:30:35.620
have a choice about being interrupted

0:30:34.000,0:30:37.890
with respect to what I’m doing at the

0:30:35.620,0:30:41.590
current moment so it needs to be a great

0:30:37.890,0:30:45.370
interrupter with voice messages okay

0:30:41.590,0:30:48.159
all about whatsapp messages okay I said

0:30:45.370,0:30:51.850
it needs to accept what’s up messages

0:30:48.159,0:30:53.590
but not interrupt me as loudly or as

0:30:51.850,0:30:56.440
urgently because I’m not gonna stop what

0:30:53.590,0:30:59.500
I’m doing to pick up a whatsapp message

0:30:56.440,0:31:01.419
under normal circumstances okay so it’s

0:30:59.500,0:31:05.530
an interruption the messaging device

0:31:01.419,0:31:09.030
that reaches me 24/7 okay that’s good

0:31:05.530,0:31:13.169
it’s also a portal to the

0:31:09.030,0:31:16.020
code so everything I have that’s

0:31:13.169,0:31:18.450
important should not be lost on my

0:31:16.020,0:31:21.210
laptop it should be in the cloud so that

0:31:18.450,0:31:23.700
I can get to it from wherever I am 24/7

0:31:21.210,0:31:26.400
in the case of an emergency I said okay

0:31:23.700,0:31:29.460
so it needs to be a cloud portal I

0:31:26.400,0:31:32.039
thought up a doorway to the data that I

0:31:29.460,0:31:34.500
critically need whenever I need it

0:31:32.039,0:31:37.110
so nothing that’s trapped anywhere in my

0:31:34.500,0:31:39.630
ecosystem it should be a nice doorway

0:31:37.110,0:31:43.860
and the last thing I think I came up

0:31:39.630,0:31:46.409
with was that okay it needs to guide me

0:31:43.860,0:31:48.690
in my daily activity so it needs to

0:31:46.409,0:31:51.780
present me with a set of notifications

0:31:48.690,0:31:55.130
and alarms that keep me on track so not

0:31:51.780,0:31:58.169
phone calls not what’s up messages but

0:31:55.130,0:32:00.720
preset reminders to do certain

0:31:58.169,0:32:02.880
activities so that it interrupts me with

0:32:00.720,0:32:04.890
enough force so that I can start the

0:32:02.880,0:32:06.960
activity because doing that that

0:32:04.890,0:32:09.270
particular activity is important it

0:32:06.960,0:32:11.309
needs to differentiate between important

0:32:09.270,0:32:13.559
activities and non important activities

0:32:11.309,0:32:15.510
so just making a random phone call is

0:32:13.559,0:32:17.549
not important but jumping on a

0:32:15.510,0:32:19.080
teleconference is really important so it

0:32:17.549,0:32:20.970
needs to remind me with enough force

0:32:19.080,0:32:24.330
that I have a telephonic conference

0:32:20.970,0:32:26.789
coming up and not allow me to to ignore

0:32:24.330,0:32:29.010
the message if I it shouldn’t be quiet

0:32:26.789,0:32:30.270
it needs to be loud and haptic so it

0:32:29.010,0:32:32.669
needs to be a great interrupt

0:32:30.270,0:32:34.980
interruptive device so that it keeps me

0:32:32.669,0:32:37.830
on track with respect to my daily

0:32:34.980,0:32:39.870
behaviors so the fourth one is the one I

0:32:37.830,0:32:43.350
think is the weakest incidentally but

0:32:39.870,0:32:46.409
when I put them together my my this

0:32:43.350,0:32:48.990
device that walks with me can help me to

0:32:46.409,0:32:50.880
be productive because it at least in the

0:32:48.990,0:32:52.799
four areas that I mentioned those are

0:32:50.880,0:32:55.710
the four that I’ve thought of it does

0:32:52.799,0:32:58.530
those four things really well as the

0:32:55.710,0:33:00.809
sort of basic package everything else is

0:32:58.530,0:33:04.650
optional or just a matter of convenience

0:33:00.809,0:33:06.270
or nice to have but not necessary so

0:33:04.650,0:33:09.000
what I found myself doing over time is

0:33:06.270,0:33:12.480
getting rid of the non-essential stuff

0:33:09.000,0:33:15.299
and trying to boost the presence of the

0:33:12.480,0:33:17.700
four essentials and the role they play

0:33:15.299,0:33:20.429
it’s not easy because the software isn’t

0:33:17.700,0:33:21.690
really designed to play that role but

0:33:20.429,0:33:22.350
that’s what I found myself doing with

0:33:21.690,0:33:25.200
respect to

0:33:22.350,0:33:27.299
activity Kanna comes down to so far for

0:33:25.200,0:33:28.950
functions but I’m open to adding all the

0:33:27.299,0:33:31.169
functions but I’m I’m not gonna add a

0:33:28.950,0:33:33.090
whole lot more and certainly things like

0:33:31.169,0:33:35.850
gaming you know they don’t they don’t

0:33:33.090,0:33:36.780
enter into the critical for I know what

0:33:35.850,0:33:39.000
you guys think but that’s what I’ve come

0:33:36.780,0:33:41.039
up with respect perfecting my smartphone

0:33:39.000,0:33:43.470
use yeah I think I think you’re you’re

0:33:41.039,0:33:45.090
talking about something very in terms of

0:33:43.470,0:33:47.700
essential I think that’s that’s that’s

0:33:45.090,0:33:50.760
very very close to what I would probably

0:33:47.700,0:33:53.789
look at it as I I’m I’m probably a

0:33:50.760,0:33:56.549
little bit more no not probably I am way

0:33:53.789,0:33:57.900
more geeky in the sense that I’m a

0:33:56.549,0:34:00.900
member of the quantified self-movement

0:33:57.900,0:34:02.820
so you know I’m tracking a lot of data

0:34:00.900,0:34:04.980
so I need to make sure that my phone

0:34:02.820,0:34:08.850
connects to the other devices that are

0:34:04.980,0:34:11.220
tracking passively data as well as being

0:34:08.850,0:34:13.109
able to actively communicate with the

0:34:11.220,0:34:16.409
phone which is which is sort of the hub

0:34:13.109,0:34:19.470
of all of this data being pushed through

0:34:16.409,0:34:19.950
it so in my case I have a IVA Huawei

0:34:19.470,0:34:21.720
watch

0:34:19.950,0:34:24.389
with Android wear 2.0 on it right now

0:34:21.720,0:34:27.659
and I’ve several applications that are

0:34:24.389,0:34:29.940
taking heart rate information it’s

0:34:27.659,0:34:32.280
taking my movements and walking

0:34:29.940,0:34:34.560
distances and all that and it’s

0:34:32.280,0:34:36.060
calculating based on that you know what

0:34:34.560,0:34:37.770
I’m doing you know how much I’m using my

0:34:36.060,0:34:40.080
phone how much I’m how much screen time

0:34:37.770,0:34:41.790
I have and this helps with that

0:34:40.080,0:34:44.460
notification component that you were

0:34:41.790,0:34:46.889
talking about Francis love being able to

0:34:44.460,0:34:49.470
give feedback in as tight a loop as

0:34:46.889,0:34:50.399
possible so that I’m able to understand

0:34:49.470,0:34:52.290
oh you know what

0:34:50.399,0:34:54.690
something’s trending here throughout my

0:34:52.290,0:34:56.700
day that I shouldn’t or should be doing

0:34:54.690,0:34:59.640
more of right and and that’s really

0:34:56.700,0:35:01.440
really helpful for me I like you think

0:34:59.640,0:35:04.350
that the notification functionality on

0:35:01.440,0:35:07.619
phones is probably its weakest and I

0:35:04.350,0:35:09.060
wish my phone had like a glove you know

0:35:07.619,0:35:11.300
boxing glove that could come out of it

0:35:09.060,0:35:13.440
and just you know bought me in the face

0:35:11.300,0:35:15.450
to let me know and these really

0:35:13.440,0:35:17.790
important notifications were were

0:35:15.450,0:35:19.680
available and and then I could go run

0:35:17.790,0:35:22.320
off to that thing that needs to be done

0:35:19.680,0:35:25.830
but until I get a boxing glove

0:35:22.320,0:35:29.310
attachment I think companies are missing

0:35:25.830,0:35:30.660
an opportunity to to use smart phones to

0:35:29.310,0:35:32.670
do exactly what you said which is to

0:35:30.660,0:35:34.890
gather data that gives us feedback I

0:35:32.670,0:35:36.120
would say I’m a geeky quantified self or

0:35:34.890,0:35:37.980
I’m more of an observer

0:35:36.120,0:35:40.710
and I tried to quantify whatever I can

0:35:37.980,0:35:42.210
but the apps apps just aren’t there to

0:35:40.710,0:35:45.720
quantify the things I want to quantify

0:35:42.210,0:35:47.250
and far less forget about giving

0:35:45.720,0:35:49.920
feedback they just not dare to even

0:35:47.250,0:35:51.810
gather the data initially or in the

0:35:49.920,0:35:53.580
first instance if they were there I

0:35:51.810,0:35:56.700
would use them because the fact is this

0:35:53.580,0:36:00.180
this this device walks with me 24/7 so

0:35:56.700,0:36:01.980
the opportunity is there but the the

0:36:00.180,0:36:04.380
software companies and I guess our

0:36:01.980,0:36:07.110
imagination just hasn’t kept up with

0:36:04.380,0:36:08.670
it’s it’s it’s we’re completely lagging

0:36:07.110,0:36:10.260
in terms of the apps that we could put

0:36:08.670,0:36:12.390
on a smartphone with respect to

0:36:10.260,0:36:14.340
quantifying or behavior compared to what

0:36:12.390,0:36:16.110
we have I think there are a couple of

0:36:14.340,0:36:18.570
applications that are really starting to

0:36:16.110,0:36:19.830
make some really great inroads there one

0:36:18.570,0:36:23.460
that I’ve been using recently is called

0:36:19.830,0:36:24.960
instant and if you go to the either of

0:36:23.460,0:36:27.840
the app stores you can find it it’s

0:36:24.960,0:36:31.530
called instant and Android as well as

0:36:27.840,0:36:34.020
iOS and it’s been the closest to a

0:36:31.530,0:36:37.350
passive collector of of important data

0:36:34.020,0:36:39.090
it it currently tracks I believe screen

0:36:37.350,0:36:42.390
time how much time you actually are

0:36:39.090,0:36:47.100
looking at the screens how much you’re

0:36:42.390,0:36:48.960
moving so movement and sleep and then

0:36:47.100,0:36:52.410
the the applications that you’re using

0:36:48.960,0:36:53.940
on the phone itself and I don’t believe

0:36:52.410,0:36:55.620
that the sleep is accurate I think that

0:36:53.940,0:36:57.000
you know from at least from all of the

0:36:55.620,0:37:00.480
quantified self errs that I’ve spoken

0:36:57.000,0:37:02.670
with you really do need to have multiple

0:37:00.480,0:37:04.920
metrics to be able to to identify if

0:37:02.670,0:37:07.200
you’re you’re awake or asleep and the

0:37:04.920,0:37:10.050
primary indicator of sleep is heart rate

0:37:07.200,0:37:12.000
monitoring and that requires a good

0:37:10.050,0:37:14.580
heart rate monitor which most people are

0:37:12.000,0:37:18.360
not going to go out and buy but the the

0:37:14.580,0:37:20.610
point of that is that the there the

0:37:18.360,0:37:22.530
applications are starting to to graduate

0:37:20.610,0:37:24.240
there but aren’t really there yet and so

0:37:22.530,0:37:26.280
you know I agree with you in part

0:37:24.240,0:37:27.480
Francis I’ve really liked instant and

0:37:26.280,0:37:30.360
the data that it’s been able to give

0:37:27.480,0:37:33.750
back to me I think also it’s important

0:37:30.360,0:37:37.740
for us to to recognize that the app

0:37:33.750,0:37:39.930
ecosystem is starting to gain sort of

0:37:37.740,0:37:44.970
equalization in terms of people

0:37:39.930,0:37:46.500
developing for Android and iOS as the

0:37:44.970,0:37:49.290
technologies start to blend together

0:37:46.500,0:37:51.330
it’s easier and easier now to port app

0:37:49.290,0:37:53.880
patience from one platform to another at

0:37:51.330,0:37:55.980
least for the the solid applications

0:37:53.880,0:37:59.160
that you’re gonna be using Crossy you

0:37:55.980,0:38:01.350
know cross-platform but choosing the

0:37:59.160,0:38:04.620
smartphone to be most productive for me

0:38:01.350,0:38:07.200
ended up choosing the central platform

0:38:04.620,0:38:10.140
of my professional and personal world

0:38:07.200,0:38:12.510
which ended up being Google and so it

0:38:10.140,0:38:16.650
was a natural choice when I had an

0:38:12.510,0:38:18.900
iPhone to get a MacBook to get other

0:38:16.650,0:38:21.120
Apple devices that connected to one

0:38:18.900,0:38:23.280
another but as I started to use those

0:38:21.120,0:38:25.920
devices I recognized that I was really

0:38:23.280,0:38:29.430
just using Google products on you know

0:38:25.920,0:38:31.440
Google services on top of this hardware

0:38:29.430,0:38:34.830
you know and and at some point I had

0:38:31.440,0:38:37.200
replaced everything on my iPhone with

0:38:34.830,0:38:39.570
something that was Google and so I I

0:38:37.200,0:38:42.780
just recognized that at that point my

0:38:39.570,0:38:45.570
phone needed to be as close to the

0:38:42.780,0:38:48.540
Google system as possible and what

0:38:45.570,0:38:50.100
better system then the at the

0:38:48.540,0:38:53.010
application unity the operating system

0:38:50.100,0:38:55.200
built by Google Android was a natural

0:38:53.010,0:38:59.280
choice for me and now what I see myself

0:38:55.200,0:39:01.170
doing is being more strategic in terms

0:38:59.280,0:39:03.480
of the applications that I put on my

0:39:01.170,0:39:05.400
smart phone so I think for being most

0:39:03.480,0:39:07.800
productive especially when it comes to

0:39:05.400,0:39:09.780
size limitations on the phones right cuz

0:39:07.800,0:39:11.940
you know the phones might have you know

0:39:09.780,0:39:13.590
eight gigabytes 16 gigabytes 32

0:39:11.940,0:39:15.210
gigabytes of space you know obviously

0:39:13.590,0:39:17.550
they come with much larger spaces than

0:39:15.210,0:39:19.020
that storage than that but really you

0:39:17.550,0:39:22.650
know realistically most people have

0:39:19.020,0:39:25.920
smaller space limitations and I try to

0:39:22.650,0:39:28.020
keep the amount of storage used up on

0:39:25.920,0:39:29.430
the phone to about half the size of the

0:39:28.020,0:39:31.650
phone itself right because I feel like

0:39:29.430,0:39:34.980
that’s a good that’s a good sort of

0:39:31.650,0:39:37.290
place for the phone to be and in order

0:39:34.980,0:39:39.150
to do that I’ve had to choose where what

0:39:37.290,0:39:42.600
are the applications that I really need

0:39:39.150,0:39:44.670
on this phone when I’m away from another

0:39:42.600,0:39:46.650
computing device and then what are the

0:39:44.670,0:39:50.100
things that I want the phone to do when

0:39:46.650,0:39:52.590
I am near my other competing devices and

0:39:50.100,0:39:55.260
what I’ve learned is that I really only

0:39:52.590,0:39:56.940
want my phone to be a phone when I’m

0:39:55.260,0:39:58.980
near other computing devices because I

0:39:56.940,0:40:00.210
like keyboards I just really like the

0:39:58.980,0:40:01.420
idea of being able to sit down at a

0:40:00.210,0:40:05.290
keyboard and to

0:40:01.420,0:40:07.210
type and otherwise the phone is just not

0:40:05.290,0:40:10.089
the screen that I want to be pecking at

0:40:07.210,0:40:12.190
when I’m out of what I have a full you

0:40:10.089,0:40:14.140
know 15 inch screen in front of me and a

0:40:12.190,0:40:16.420
keyboard I mean just the comparison is

0:40:14.140,0:40:18.700
not there the functionality is I’ve

0:40:16.420,0:40:21.849
pretty much functionality parity from

0:40:18.700,0:40:23.859
the desktop to the mobile but I really

0:40:21.849,0:40:26.559
just like the larger real estate of

0:40:23.859,0:40:28.750
screen space as well as typing space so

0:40:26.559,0:40:30.549
I I do like that ability to say okay

0:40:28.750,0:40:32.799
well I’m turning off all of these

0:40:30.549,0:40:34.660
applications on the phone and I’m not

0:40:32.799,0:40:37.270
installing these applications on the

0:40:34.660,0:40:39.579
smart phone because I don’t want to do

0:40:37.270,0:40:42.220
that work there it’s tangential but it’s

0:40:39.579,0:40:44.500
sort of a the corollary to a Gusteau’s

0:40:42.220,0:40:47.740
concept of not having email on your

0:40:44.500,0:40:50.109
phone you know and and only using email

0:40:47.740,0:40:52.780
on your iPad it’s just not where you do

0:40:50.109,0:40:54.880
that and I’ve found that to be the case

0:40:52.780,0:40:57.220
with my smart phone is saying okay these

0:40:54.880,0:40:59.829
are functions like I don’t have Skype on

0:40:57.220,0:41:02.380
my smart phone currently because I just

0:40:59.829,0:41:04.210
don’t video chat on my phone but this is

0:41:02.380,0:41:06.280
it’s always bad it’s always a bad

0:41:04.210,0:41:07.960
experience I don’t like the way in which

0:41:06.280,0:41:10.540
Skype works on the on it and I think

0:41:07.960,0:41:12.040
it’s invasive to an extent so I just

0:41:10.540,0:41:13.660
have chosen not to have it on there

0:41:12.040,0:41:15.760
and I have all kinds of messaging and

0:41:13.660,0:41:18.040
all kinds of other video apps on my on

0:41:15.760,0:41:20.170
my phone but I just don’t do it there I

0:41:18.040,0:41:24.490
only do it from my tablet or my for my

0:41:20.170,0:41:26.109
laptop with my my head webcam on and it

0:41:24.490,0:41:28.359
works for me and I think that makes me

0:41:26.109,0:41:30.520
far more productive when I can say oh

0:41:28.359,0:41:33.339
you know what you know I’m I’m on my

0:41:30.520,0:41:36.250
phone can’t Skype right now and just

0:41:33.339,0:41:38.160
making that clear cut rubric for myself

0:41:36.250,0:41:40.119
but that’s not what’s gonna happen I

0:41:38.160,0:41:42.609
wanted I want to talk a little bit about

0:41:40.119,0:41:46.450
customer support and tech support and

0:41:42.609,0:41:48.369
how we all access it oh and I think that

0:41:46.450,0:41:54.130
you know when you go down to the tech

0:41:48.369,0:41:59.440
support and I think that sadly where at

0:41:54.130,0:42:02.319
least to my knowledge – an apple per se

0:41:59.440,0:42:07.410
you know wins hands down because again

0:42:02.319,0:42:09.609
did you go to the non techie people okay

0:42:07.410,0:42:12.579
you know that at the end of the day is a

0:42:09.609,0:42:15.250
minority poor dot tech support nothing

0:42:12.579,0:42:17.950
bids at least in the United States to

0:42:15.250,0:42:21.070
walking into an Apple store and get your

0:42:17.950,0:42:24.640
problem solved and to my knowledge there

0:42:21.070,0:42:27.880
is no other place you can walk to get

0:42:24.640,0:42:31.090
that kind of solution to your problems

0:42:27.880,0:42:32.890
if you are not technically inclined I

0:42:31.090,0:42:34.840
have to agree with you on that I mean

0:42:32.890,0:42:37.930
it’s one of the things in and this is

0:42:34.840,0:42:40.660
again that us-centric model here on the

0:42:37.930,0:42:42.520
Android side if you want support you’re

0:42:40.660,0:42:44.770
gonna have to go to your carrier to get

0:42:42.520,0:42:46.390
it because most Android phones come

0:42:44.770,0:42:49.450
through a carrier contract or carrier

0:42:46.390,0:42:51.670
relationship and honestly try as they

0:42:49.450,0:42:53.950
might they will never reach the same

0:42:51.670,0:42:56.380
level of comfort and confidence with all

0:42:53.950,0:42:58.900
the different models of Android phone

0:42:56.380,0:43:01.240
they have versus a company that is

0:42:58.900,0:43:03.970
centric on one platform one operating

0:43:01.240,0:43:05.800
system one hardware configuration so

0:43:03.970,0:43:08.110
yeah I’ll give you that one acousto

0:43:05.800,0:43:16.420
Apple wins that one tech support what’s

0:43:08.110,0:43:18.790
that it’s a joke but it’s true that’s

0:43:16.420,0:43:21.660
what makes it so funny is that Android

0:43:18.790,0:43:25.120
you really have to be self-supporting or

0:43:21.660,0:43:28.330
know a friendly geek cuz if you don’t

0:43:25.120,0:43:30.340
you’re really stuck in many cases Apple

0:43:28.330,0:43:33.820
there’s always the Apple Store but

0:43:30.340,0:43:36.100
Android heaven help you if you have to

0:43:33.820,0:43:38.310
get somebody on the phone only the only

0:43:36.100,0:43:41.200
device that I know currently that gets a

0:43:38.310,0:43:43.600
high level customer support on the

0:43:41.200,0:43:46.360
Android platform is the pixel devices

0:43:43.600,0:43:48.850
Google does have very very strong

0:43:46.360,0:43:51.190
support for the pixels and for the price

0:43:48.850,0:43:53.200
point I believe that’s why Google is

0:43:51.190,0:43:55.300
providing that kind of support for those

0:43:53.200,0:43:58.150
of you who are on Android and are ever

0:43:55.300,0:44:00.310
and you know curious about that just go

0:43:58.150,0:44:03.580
to support Google com forward slash

0:44:00.310,0:44:06.040
Android and you will go ahead and do

0:44:03.580,0:44:09.100
that so the Android Help Center is where

0:44:06.040,0:44:11.500
you get all of the assistance for not

0:44:09.100,0:44:14.580
only Android specifically but Android

0:44:11.500,0:44:17.830
connected to say Samsung or LG Motorola

0:44:14.580,0:44:19.330
Nexus and or your pixel device but pixel

0:44:17.830,0:44:21.910
does give you a higher level of support

0:44:19.330,0:44:24.130
where you can you can do that in-store

0:44:21.910,0:44:25.690
support is you know for those folks who

0:44:24.130,0:44:27.880
want to walk in and speak to someone

0:44:25.690,0:44:28.720
face to face I’m guessing there’s the

0:44:27.880,0:44:31.090
they’re the best

0:44:28.720,0:44:33.250
of the world and other kinds of you know

0:44:31.090,0:44:35.410
technology retailers electronics

0:44:33.250,0:44:37.840
retailers that you can go to but those

0:44:35.410,0:44:40.960
are fewer and further between today I

0:44:37.840,0:44:43.990
feel then at one point I think that the

0:44:40.960,0:44:46.660
the Apple Apple wins in in sort of

0:44:43.990,0:44:48.220
having a cohesive system and it’s it’s

0:44:46.660,0:44:49.720
really nice it’s a it’s a good

0:44:48.220,0:44:51.970
experience I’ve at least I’ve found it

0:44:49.720,0:44:55.090
to be a good experience even when the

0:44:51.970,0:44:56.860
the technicians don’t know specifically

0:44:55.090,0:44:58.960
the issue that I’m dealing with and my

0:44:56.860,0:45:01.120
my reasons for going into an Apple store

0:44:58.960,0:45:03.100
with you know and making a Genius Bar

0:45:01.120,0:45:05.040
appointment tend to be much more

0:45:03.100,0:45:08.230
complicated issues than your average

0:45:05.040,0:45:10.870
this doodad isn’t working it’s it’s much

0:45:08.230,0:45:14.260
more specific issues and so I tend to

0:45:10.870,0:45:17.020
have a different experience than the

0:45:14.260,0:45:19.000
average consumer but I think it’s really

0:45:17.020,0:45:20.530
it’s really a cohesive system I mean the

0:45:19.000,0:45:22.930
ability to go on your phone or on the

0:45:20.530,0:45:25.420
laptop and schedule an appointment and

0:45:22.930,0:45:26.800
just show up sit down and have someone

0:45:25.420,0:45:29.410
help you with your computer or

0:45:26.800,0:45:32.940
smartphone or mobile tablet or your iPad

0:45:29.410,0:45:36.880
in that case is really really helpful

0:45:32.940,0:45:38.080
final thoughts on the best smartphone

0:45:36.880,0:45:40.510
for productivity

0:45:38.080,0:45:43.800
I’ll give them a counterintuitive I

0:45:40.510,0:45:47.640
don’t think it’s a matter of brand or OS

0:45:43.800,0:45:49.270
any longer I think it’s a matter of

0:45:47.640,0:45:52.390
functionality and I think the

0:45:49.270,0:45:54.850
functionality is gonna appear on all all

0:45:52.390,0:45:56.440
the vices that probably about the same

0:45:54.850,0:45:59.350
time because developers are developing

0:45:56.440,0:46:01.660
for all platforms right now at the same

0:45:59.350,0:46:03.610
time so I think it that the differences

0:46:01.660,0:46:05.950
are gonna go away I think it’s gonna be

0:46:03.610,0:46:08.260
a matter of innovative design that

0:46:05.950,0:46:12.520
matches the behaviors that users are

0:46:08.260,0:46:16.600
trying to implement for me I really do

0:46:12.520,0:46:20.140
believe that the application ecosystems

0:46:16.600,0:46:22.690
today have reached a a critical point

0:46:20.140,0:46:26.290
where smartphones can be as productive

0:46:22.690,0:46:28.810
as the other devices whether they be

0:46:26.290,0:46:32.920
desktop or mobile tablet depending upon

0:46:28.810,0:46:35.230
your comfort level with interacting and

0:46:32.920,0:46:37.480
engaging with a smaller screen and a

0:46:35.230,0:46:41.050
microphone and so if you’re comfortable

0:46:37.480,0:46:41.840
with the input/output of a small screen

0:46:41.050,0:46:44.600
for the tie

0:46:41.840,0:46:47.300
of work that you do then then the

0:46:44.600,0:46:49.940
smartphone will do it so that’s not my

0:46:47.300,0:46:52.820
primary concern I think you know price

0:46:49.940,0:46:56.150
point is sort of king here in terms of

0:46:52.820,0:46:58.990
how much phone for the money can you get

0:46:56.150,0:47:02.900
what’s the best value for you and

0:46:58.990,0:47:04.850
secondarily where where are you going to

0:47:02.900,0:47:08.060
be using this device right because

0:47:04.850,0:47:09.260
context is important and so where and

0:47:08.060,0:47:11.000
how you’re going to be using that device

0:47:09.260,0:47:14.600
is going to be is gonna be really

0:47:11.000,0:47:16.190
important for you and as as the world

0:47:14.600,0:47:18.620
moves forward you know as the world

0:47:16.190,0:47:20.510
turns so to speak we’re gonna see more

0:47:18.620,0:47:22.850
Android users we already have more

0:47:20.510,0:47:25.400
Android users on the planet and the

0:47:22.850,0:47:27.710
reality is is that those users are going

0:47:25.400,0:47:31.550
to be working for businesses and as more

0:47:27.710,0:47:34.670
businesses use Android that’s going to

0:47:31.550,0:47:38.000
change the terms of how Android how

0:47:34.670,0:47:39.440
smartphones are used so I really do

0:47:38.000,0:47:42.710
think that things are begun to become

0:47:39.440,0:47:44.420
much more Android centric or at least

0:47:42.710,0:47:46.610
whatever Google is putting on phones

0:47:44.420,0:47:48.350
when it comes to a free operating system

0:47:46.610,0:47:50.270
that you can put on many different

0:47:48.350,0:47:52.340
devices and so from that sort of

0:47:50.270,0:47:54.890
democratic perspective as you

0:47:52.340,0:47:57.920
democratize the operating system you

0:47:54.890,0:48:01.520
create an different set of parameters

0:47:57.920,0:48:04.690
for how people get work done and and

0:48:01.520,0:48:07.850
Android is leading that role right now

0:48:04.690,0:48:09.680
while Apple and iOS did it one time I

0:48:07.850,0:48:12.110
believe that Android is now making those

0:48:09.680,0:48:14.240
choices because it’s so connected to

0:48:12.110,0:48:15.650
Google applications and so and so forth

0:48:14.240,0:48:17.900
and I think we all need to take that

0:48:15.650,0:48:19.250
into account as we look at how

0:48:17.900,0:48:22.670
productive we’re going to be with our

0:48:19.250,0:48:26.990
smart phones any good grew with you and

0:48:22.670,0:48:31.130
I think as the IT generations continue

0:48:26.990,0:48:34.040
to evolve and the new generations

0:48:31.130,0:48:38.690
getting to those high on the food chain

0:48:34.040,0:48:41.510
IT decisions we are going to see how a

0:48:38.690,0:48:44.930
lot of those corporate numbers change

0:48:41.510,0:48:48.470
from Microsoft to Chromebooks as hard

0:48:44.930,0:48:49.610
was saying he can do 90% of what you do

0:48:48.470,0:48:51.920
on a Chromebook

0:48:49.610,0:48:55.670
and it’s the same experience I have seen

0:48:51.920,0:48:58.400
on on the iPad for many years

0:48:55.670,0:49:03.260
and I have seen many people the reality

0:48:58.400,0:49:06.410
is I think in the next five years we are

0:49:03.260,0:49:10.600
going to see more and more in patients

0:49:06.410,0:49:14.810
away from their traditional Windows

0:49:10.600,0:49:16.460
system and more into a Chromebook base

0:49:14.810,0:49:20.450
because cost-wise

0:49:16.460,0:49:23.300
for the organization UK it doesn’t make

0:49:20.450,0:49:26.210
sense to do anything else I’ll play the

0:49:23.300,0:49:27.260
diplomatic one there isn’t a winner in

0:49:26.210,0:49:28.520
this anymore

0:49:27.260,0:49:30.470
used to be you could make an argument

0:49:28.520,0:49:33.320
one for the other and probably win the

0:49:30.470,0:49:36.260
argument I think the consensus that I’m

0:49:33.320,0:49:38.450
hearing so far is that it’s really moved

0:49:36.260,0:49:41.270
beyond the device the device the device

0:49:38.450,0:49:44.270
is truly the personal choice of form

0:49:41.270,0:49:46.850
factor and function it’s what do you

0:49:44.270,0:49:49.490
need to be able to do anywhere at any

0:49:46.850,0:49:52.430
time and have with you all the time and

0:49:49.490,0:49:54.290
thinking about those decisions and then

0:49:52.430,0:49:56.360
choosing something that’s going to fit

0:49:54.290,0:49:58.490
that ends this episode of productivity

0:49:56.360,0:50:00.530
casts the weekly show about all things

0:49:58.490,0:50:02.660
personal productivity I’m Ray Sidney-Smith

0:50:00.530,0:50:04.730
and I’m here with Augusto Pinaud Francis

0:50:02.660,0:50:06.680
Wade and Art Gelwicks thank you guys

0:50:04.730,0:50:08.900
for joining me here on this episode

0:50:06.680,0:50:11.600
thank you thanks a lot and stay

0:50:08.900,0:50:13.790
productive everybody thank you that’s it

0:50:11.600,0:50:16.070
for this episode of productivity cast

0:50:13.790,0:50:18.860
the weekly show about all things

0:50:16.070,0:50:22.720
productivity with your hosts Ray Sidney-

0:50:18.860,0:50:22.720
Smith and Augusto Pinaud

 

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